{"id":1170,"date":"2026-03-08T16:49:34","date_gmt":"2026-03-08T20:49:34","guid":{"rendered":"https:\/\/maiaconnex.ca\/?page_id=1170"},"modified":"2026-03-24T09:26:07","modified_gmt":"2026-03-24T13:26:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/maiaconnex.ca\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-sizing--default\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module mobile_13px_title preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><h1 style=\"padding-bottom:0;\">Frequently Asked Questions<\/h1>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module mobile_21px_title preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><p>Everything you need to know to get started on the maiaconnex.ca platform<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-sizing--default\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_row_2 et_pb_row et_pb_row_nested et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_group_0 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough preset--group--divi-group--divi-sizing--default\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module tab-trigger active mobile_17px preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"entrepreneures\"><div class=\"et_pb_text_inner\"><p>Ma\u00efapreneures<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module preset--group--divi-divider--divi-sizing--default\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module tab-trigger mobile_17px preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><p>Large Enterprises<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_code_0 et_pb_code et_pb_module preset--group--divi-code--divi-sizing--default\"><div class=\"et_pb_code_inner\"><script>\njQuery(document).ready(function(){\n  jQuery('.et_pb_section.tab:not(.active)').hide();\n  \n  jQuery('body').on('click','.tab-trigger', function(){\n    jQuery('.tab-trigger').removeClass('active');\n    jQuery(this).addClass('active');\n   jQuery('.et_pb_section.tab').removeClass('active');\n    var targetTab = jQuery(this).attr('data-target');\n    jQuery('.et_pb_section.tab:not(.active)').hide();\n    jQuery('#'+targetTab).addClass('active');\n    \n     jQuery('.et_pb_section.tab.active').show();\n    \n  });\n  \n});\n<\/script><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-sizing--default\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module decoration preset--group--divi-image--divi-sizing--default\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/cdn.maiaconnex.ca\/wp-content\/uploads\/2026\/03\/hxagon-outline.svg\" title=\"hxagon-outline\" class=\"wp-image-544\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section tab active preset--group--divi-section--divi-sizing--default\" id=\"entrepreneures\">\n<div class=\"et_pb_row_4 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module mobile_17px_title preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><p>For women-owned enterprises<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--group--divi-accordion--divi-sizing--default\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What is MA\u00cfA?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>MA\u00cfA is a free Canadian platform that allows women-owned businesses to network with each other and access business opportunities, tenders, notices of interest and direct contracts.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Who is MA\u00cfA aimed at?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>To all Canadian women entrepreneurs, regardless of their sector or stage of growth.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Is MA\u00cfA free?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. Registration and use are completely free.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">How many companies are already on MA\u00cfA?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>More than 15,000 women-owned businesses are already registered on the platform.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">How long does it take to create a profile?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Registration is quick. A well-completed profile allows you to receive more relevant opportunities.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">How do I receive targeted opportunities?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Thanks to an algorithmic matching system that analyzes your profile and criteria.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Can I do my own research?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. You can search and filter opportunities by sector, region, contract type, or keywords.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What types of opportunities are available?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Tenders, expressions of interest and direct contracts, all centralized in one place.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Can I reply directly on MA\u00cfA?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, when the opportunity allows it, the submission can be made on the platform directly.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Can I get in touch with other maiapreneures?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. A messaging system allows members to communicate.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What is the purpose of the business directory?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Increase your visibility to buyers and other maiapreneures through a detailed profile.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_11 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What does my MA\u00cfA profile contain?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>You control the information displayed. Key elements make it easier for buyers to find what they're looking for.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_12 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Is MA\u00cfA safe?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. Communications and exchanges are secure and encrypted.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section tab preset--group--divi-section--divi-sizing--default\" id=\"grandes-entreprises\">\n<div class=\"et_pb_row_5 et_pb_row et_flex_row mobile_17px_title preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module tab-trigger preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><p>For Large Enterprises<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_1 et_pb_accordion et_pb_module et_flex_module preset--group--divi-accordion--divi-sizing--default\">\n<div class=\"et_pb_accordion_item_13 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What is MA\u00cfA?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>MA\u00cfA is a free platform that connects buyers with Canadian women-owned businesses and centralizes sourcing opportunities.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_14 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Who is MA\u00cfA aimed at?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>At procurement teams, buyers, ESG managers and organizations wishing to diversify their suppliers.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_15 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Why use MA\u00cfA?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>To quickly identify qualified ma\u00efapreneures.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_16 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">How to find ma\u00efapreneures on the platform?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Via the business directory and advanced search by sector, region, capacity or keywords.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_17 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What does a company profile contain?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Detailed information on the offer, expertise, capabilities and regions served.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_18 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">How can we ensure the relevance of the profiles?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Algorithmic matching suggests companies aligned with your needs, which you can then validate.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_19 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">What types of opportunities can be published or viewed?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Requests for proposals, expressions of interest and direct contracts.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_20 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module preset--group--divi-accordion-item--divi-sizing--default\"><h5 class=\"et_pb_toggle_title\">Is access to MA\u00cfA free?<\/h5><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes. Registration and use are free.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-sizing--default\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module decoration preset--group--divi-image--divi-sizing--default\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/cdn.maiaconnex.ca\/wp-content\/uploads\/2026\/03\/hexagon-medim-2.svg\" title=\"hexagon-medim-2\" class=\"wp-image-540\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_6 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-sizing--default\">\n<div class=\"et_pb_row_7 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module preset--group--divi-image--divi-sizing--default\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.maiaconnex.ca\/wp-content\/uploads\/2026\/03\/Pattern-Hexagone.png\" title=\"Pattern-Hexagone\" width=\"957\" height=\"403\" srcset=\"https:\/\/maiaconnex.ca\/wp-content\/uploads\/2026\/03\/Pattern-Hexagone.png 957w, https:\/\/maiaconnex.ca\/wp-content\/uploads\/2026\/03\/Pattern-Hexagone-300x126.png 300w, https:\/\/maiaconnex.ca\/wp-content\/uploads\/2026\/03\/Pattern-Hexagone-768x323.png 768w, https:\/\/maiaconnex.ca\/wp-content\/uploads\/2026\/03\/Pattern-Hexagone-480x202.png 480w\" sizes=\"(max-width: 957px) 100vw, 957px\" class=\"wp-image-482\" \/><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_7 et_pb_section et_section_regular et_flex_section preset--group--divi-section--divi-sizing--default\" id=\"section-3\">\n<div class=\"et_pb_row_8 et_pb_row et_flex_row preset--group--divi-row--divi-sizing--default\">\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--group--divi-column--divi-sizing--default\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module tab-trigger preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><p>For buyers and organizations<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_image_3 et_pb_image et_pb_module et_flex_module preset--group--divi-image--divi-sizing--default\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.maiaconnex.ca\/wp-content\/uploads\/2026\/03\/faq-footer-lady.png\" title=\"faq-footer-lady\" width=\"287\" height=\"561\" srcset=\"https:\/\/maiaconnex.ca\/wp-content\/uploads\/2026\/03\/faq-footer-lady.png 287w, https:\/\/maiaconnex.ca\/wp-content\/uploads\/2026\/03\/faq-footer-lady-153x300.png 153w\" sizes=\"(max-width: 287px) 100vw, 287px\" class=\"wp-image-450\" \/><\/span><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module mobile_21px_title preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><h2><span>Need more help?<\/span><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module tab-trigger preset--group--divi-text--divi-sizing--default preset--module--divi-text--default\" data-target=\"grandes-entreprises\"><div class=\"et_pb_text_inner\"><p>Our team is here to answer your questions and guide you every step of the way.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--group--divi-button--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--group--divi-button--divi-button--default\" href=\"https:\/\/maiaconnex.ca\/en\/contact\/\">contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_tektonik_body_classes":"","footnotes":""},"class_list":["post-1170","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions - Ma\u00efaconnex<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/maiaconnex.ca\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - Ma\u00efaconnex\" \/>\n<meta property=\"og:url\" content=\"https:\/\/maiaconnex.ca\/en\/faq\/\" 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